Shipping & Returns

 

Shipping Domestic

All shipping rates are based on a variety of factors including:

  • Package Size
  • Package Weight
  • Departing Country
  • Destination Country
  • Tracking
  • Insurance

Below we have compiled a list of shipping calculators to some of the largest and most popular shipping couriers so that you can begin comparing pricing and options.

In general, UPS or FedEx tend to be the best option for shipping heavier packages and in general provides better tracking and delivery guarantees. However it usually comes with higher shipping costs. We tend to ship via USPS by default for smaller items.

Shipping International

We do not ship internationally, at the moment.

Returns

We include shipping insurance for our products, as talavera is very fragile.  If you believe your product has broke during the shipping process, please email us at guanajuatogardens@gmail.com with your claim.  

If you are unsatisfied with your purchase, we will do our best to reimburse your purchase and pay your shipping to return it.